Our customers are really important to us. We do our absolute best to provide them with the best shopping experience ever. If you have any questions about a particular matter regarding an design you purchased or just overall, please fill in the form below and our head designer will personally contact you back. 

You can also write to us at:

Fford James McGhan

Cardiff, UK

CF11 7JU

Have any questions or concerns? 

We’re always ready to help!



send us an email to:


You may return an item if you are not happy with your purchase within 14 days of the purchase date in the intact and unused original sale condition. Also, please allow up to 5 business days for the funds to be deposited back into your account.  


Do you provide International delivery?


Yes we do! it is also at a flat rate to all countries with mailing addresses. 

How do I return an item?

Ship back the item in an intact and unused condition to the address provided. 


What is your returns policy?


14 days of the date purchase as long as the item was not use and it is in its original packaging and purchase condition.

How do I track my order?


Unless you paid for the tracked delivery option the item will be shipped with standard delivery and will reach the customer in 3-5 business days of the day of purchase.


Do you do bespoke orders?

Yes, we do provide made to measure services upon request. Please contact us at: and one of our team will contact you back. 


Why should we shop your brand?

Boutique de Nana strives delivers on uniqueness and class. If you get an item from us you should be sure that you will stand out because we tend to rebel and not follow the 'norm' or what is currently trending. We happen to set trends so our designs are suited for the trend-setting fashionista in you. 



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Email our Head Designer directly at;


© 2020 Boutique De Nana